Skyblock
SurvivalFAQ
To place an order, simply browse our selection of items and add your desired selections to
your
cart. When you’re ready to checkout, follow the prompts to enter your payment
information. Once your order is confirmed, we’ll get to work on processing and delivering it to
you
as quickly as possible.
We accept a variety of payment methods, including major credit cards (Visa, Mastercard, Apple Pay, Google Pay).
We have an automated system so that when the order is paid, the items/ranks get sent to your in-game Minecraft username.
We aim to deliver all orders as quickly as possible, so if you need to cancel or modify your
order,
please contact us as soon as possible. We’ll do our best to accommodate your request, but please
note that we may not be able to cancel or modify an order.
Yes, we have a dedicated customer support team that is available to assist you with any
questions or
concerns you may have. You can reach us by email, and we’ll do our best to provide you with the
information and assistance you need.
We do not offer refunds for digital products unless there is a technical issue preventing you
from
accessing the items in the game.
Yes, you can! Simply go to your Profile page and change the in-game Username to the desired one! Once the order is placed, the items are transferred to the nickname used during checkout.